Frequently Asked Questions

Everything you need to know about shopping with FRANTIC STUDIO.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your garments sustainably made?

At FRANTIC STUDIO, we prioritize ethical production. Our collections are produced in limited runs to reduce waste, and we use organic or recycled materials whenever possible.

Can I change or cancel my order?

Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and we are unable to make changes.